Data Privacy

Introduction

We respect your privacy. Coorpacademy is committed to protecting the rights of individuals in accordance with the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (« GDPR »), as well as applicable national data protection laws.

This Privacy Policy explains how Coorpacademy uses the personal data we collect from you when you use our website. By using our services or communicating with us about them, you acknowledge that your personal data will be treated in accordance with this Privacy Policy, any other privacy notices and any updates and amendments to them.

 

Please read this Privacy Policy carefully to understand how we process your data before you start using our Website or contact us by following this link: https://www.privacy.coorpacademy.com/fr

What personal data do we collect?

When you use this Website, Coorpacademy collects any personal data you provide to us, including personally identifiable information (such as your name, email, address, city, telephone number, etc.).

In addition to the personal data that you yourself have provided to us, Coorpacademy may collect, store and process other (personal) data generated by your activity on our Website. This is the case for the following personal data:

Data relating to the hardware you use, such as the unique identifier of your device, the version of your operating system and the settings of the device you use to access a service;

Information about the use of a service, such as when you access it and the type of service you use;

Information about the location of the device you are using, or derived from your IP address, which is transmitted to us when you use a particular service;

 

Data available from external sources. We may receive information about you from publicly available or commercial sources.

How do we collect your personal data?

Most of the data we collect about you is provided to us directly by you when you use this Website. In particular, we collect and process data when:

You create a « free trial » Coorpacademy Team account;

You fill in a « Contact Us » form;

You send us an email;

You share pages from our Website on social networking platforms;

You request to receive information;

You register online or request a demo;

You voluntarily complete a customer survey or leave a comment on a discussion forum or by email; or

You use or view our Website via your browser’s cookies.

 

Coorpacademy may also receive your personal data indirectly from the following sources: Google, LinkedIn, Facebook.

How will we use your personal data?

When you use the Website, Coorpacademy will collect and process your personal data in accordance with this privacy notice. Your personal data may be used for the following purposes:

Web browsers / Administration. We use your personal data for administrative purposes, including to help us better understand how visitors access and use our Website and applications; to provide reports to potential partners, service providers, regulators and others; to implement and maintain security, anti-hacking and fraud prevention measures and other services to protect our customers, partners and ourselves; and to enforce our policies, guidelines and processes.

To the extent permitted by law, we may use your personal data for marketing and promotional purposes, including in communications by e-mail or other equivalent means. For example, we use personal data such as your email address to send news, newsletters, research data, event and product updates, or to contact you about services or information that we think you may find interesting.

We use your personal data to communicate with you, including responding to requests for support, information, newsletters or careers information. We may communicate with you in a variety of ways, including by email, through your social media accounts, if you have given us permission, and/or by text message.

Customer service. We use your personal data for customer service purposes, including to provide technical support or similar purposes, and to create and maintain customer accounts.

Research and development. We use your personal data for research and development purposes, including improving our Website, applications, services and customer experience, and for other research and analysis to improve our products, services, business, operations and processes.

 

Legal Compliance. We use your personal data to comply with applicable legal obligations, including complying with any order from an authority or court, or a request for an investigation.

What legal basis do we have for collecting your personal data?

We process your personal data in accordance with the provisions of the GDPR and applicable data protection legislation. The processing of your personal data is justified on the following legal grounds:

It is necessary for the performance of a contract or the performance of pre-contractual measures taken at your request. When you subscribe to a particular service via the Website, the purpose of processing your personal data arises primarily from that service and we will process your information in order to provide you with that service, to assist you and respond to your requests, or to assess whether and under what conditions we can offer you a particular product or service.

It is legitimised by your consent. Where you have given your consent to the processing of your personal data in connection with certain services via the Website, for example where further processing is required for purposes other than those set out in this privacy notice, we will inform you of this and, where appropriate, ensure that we obtain your consent. You may withdraw your consent at any time. To find out more about the right to withdraw, please see the section below « What are your rights over your personal data? ».

It is carried out for legitimate interest. We will sometimes need your consent to use your data, as long as it is in our legitimate interest to do so, but we are required to inform you of this; for example in the following cases:

For the analysis and optimisation of the Website;

To ensure the IT security and IT operations of Coorpacademy;

For the prevention and investigation of criminal offences.

 

It is carried out in order to ensure compliance with Coorpacademy’s legal obligations, or it is related to a task carried out in the public interest. In some cases, the processing of your personal data will be necessary in order for Coorpacademy to comply with the legal obligations to which it is subject.

How do we store your personal data?

Your personal data will be retained by us and our service providers, in accordance with data protection laws, to the extent necessary to fulfil the processing purposes set out in this privacy notice. As a global company, our use of the Internet almost always involves the transfer of personal data internationally, both within and outside the European Economic Area (EEA). For international transfers from the European Economic Area (EEA), if the European Commission has recognised that a non-EEA country provides an adequate level of data protection, your personal data may be transferred on that basis.

 

For transfers to non-EEA countries where the level of protection has not been recognised as adequate by the European Commission, we would rely either on an exemption applicable to the specific situation (for example, if the transfer is necessary to perform our contract with you, such as to make an international payment) or on the standard contractual clauses approved by the European Commission.

Who will receive your personal data?

We will only disclose your personal data to identified and authorised recipients. This includes

Branches of the Coorpacademy Group;

Judicial or financial authorities, state agencies or public bodies, upon request and to the extent permitted by law;

 

Service providers providing services on behalf of Coorpacademy.

How long will your personal data be kept?

Your personal data will be retained for the duration of our relationship (e.g. until you unsubscribe from our newsletter) and for a maximum period of two years after the relationship has ended. Lead data and personal data entered in online forms will be retained for two years. For all other data and/or purposes, your personal data is kept only for as long as is necessary for the purposes for which it was collected, or for a period required or permitted by applicable law.

Once the period has expired, we will delete your data by including it in batches of data marked for deletion after a period of inactivity of two years.

Marketing

If you have agreed to receive promotional offers from us, you can withdraw your consent at any time. You have the right to opt out at any time of Coorpacademy contacting you for promotional purposes, or transferring your data to other members of the Coorpacademy group. If you do not wish to be contacted for promotional purposes, please send an email to [email protected].

 

If you are invited to, or attend, one of our events, we will collect and process your contact details and any other information we need to administer our invitation and your attendance (including information about special dietary or access requirements) in accordance with this Privacy Policy.

What rights do you have over your personal data?

Coorpacademy wishes to ensure that you are fully aware of your data protection rights. Every user has the following rights:

The right of access: you have the right to ask Coorpacademy to provide you with a copy of the personal data it holds about you. A reasonable fee may be charged for this service.

The right of rectification: you have the right to request that Coorpacademy correct any information that you believe to be inaccurate. You also have the right to request that Coorpacademy completes information that you consider to be incomplete.

The right to erasure: you have the right to request that Coorpacademy erase your personal data, subject to certain conditions.

The right to restrict processing: you have the right to request Coorpacademy to restrict the processing of your personal data, under certain conditions.

The right to object to processing: you have the right to object to the processing of your personal data by Coorpacademy, under certain conditions.

The right to data portability: you have the right to request Coorpacademy to transfer the data we have collected from another organisation, or directly from you, under certain conditions.

We have a period of one month to respond to any request from you. If you wish to exercise any of these rights, please contact us by e-mail at: [email protected]

 

Or by post to the address: Coorpacademy – For the attention of the Data Protection Officer. 4 – 6 boulevard poissonnière 75009 Paris, France.

Cookies

What are « cookies »?

Cookies are text files placed on your computer to collect information relating to the navigation and behaviour of a visitor to a site. When you visit our Website, we collect certain information about you automatically using cookies or similar technology.

How do we use cookies?

Coorpacademy uses cookies in a number of ways to enhance your experience on our Website, including

To keep you logged in;

 

To understand how you use our Website;

To personalise content.

What type of cookies do we use?

There are many types of cookies, but our Website uses :

Functionality cookies. Coorpacademy uses these cookies to be able to recognise you on our Website and remember your preference settings. These include your preferred language and location. We use our own cookies as well as third party cookies for this purpose.

Advertising cookies. Coorpacademy uses these cookies to collect information when you visit our Website, relating to the content you have viewed, the links you have clicked on, information about your browser, your device, and your IP address.

Statistical cookies. Coorpacademy uses these cookies to analyse the behaviour of visitors to the Coorpacademy Website. The cookies allow us to calculate the number of visitors and to observe which elements of our Website are most popular.

 

Targeting cookies. Coorpacademy uses these cookies to profile visitors to our Website. In particular, they analyse the way you browse our Website in order to better target our communications by telephone, e-mail or in the form of advertising, according to the interests you have expressed, in order to offer you adapted services or content (blogs, e-books, white papers, etc.).

How to manage cookies

You can set your browser not to accept cookies, and the Website tells you how to delete cookies from your browser. However, such settings may limit your ability to use some of the features of our Website.

Privacy policies of other websites

The Coorpacademy Team Website contains links to other websites. Our Privacy Policy applies only to our Website, so if you click on a link to another website, we recommend that you read the privacy policy of that website.

Changes to our Privacy Policy

 

Coorpacademy regularly reviews its Privacy Policy and posts any changes to it on this Website. This Privacy Policy was last updated on 11 October 2021.

How to contact us

In accordance with the General Data Protection Regulation, you have a right of access, rectification, erasure, restriction, portability and objection.

If you have any questions about Coorpacademy’s Privacy Policy, about the data we hold about you, or if you wish to exercise any of your rights regarding your personal data, please do not hesitate to contact your Data Protection Officer:

By e-mail at: [email protected]

 

Or by post to the address: Coorpacademy – For the attention of the Data Protection Officer. 4 – 6 boulevard poissonnière 75009 Paris, France.

Contacting the competent authority

If you wish to lodge a complaint, or if you are not satisfied with the response that Coorpacademy has given you, you can contact the competent national data protection control authority.

If, after having contacted Coorpacademy, you feel that your « Data Protection » rights have not been respected, you can send a complaint to the CNIL, via the teleservice Need help https://www.cnil.fr/cnil-direct?visiteur=part&cnilContactSourceURI=plainte or online complaint https://www.cnil.fr/fr/plaintes or also by post by writing to : CNIL – 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07 – FRANCE « 

Coorpacademy

© 2022 COORPACADEMY   

Une piqûre de rappel ne fait jamais de mal !

N’hésitez pas à consulter l’ensemble de notre catalogue, d’autres formations peuvent vous intéresser.